How can I send my meter reading?
Download the free YoLeoGas app on your phone and send us your meter reading. You will find it available on Google Play and the App Store. When you register on the app, enter your CUPS code, which you can find on your natural gas bills. Every two months, send your reading by simply taking a photo of your meter using the app. We will also notify you when you have to send the next photo of the reading.
Send us the meter reading using this simple form. Enter the requested information and include a good-quality photo of your reading. Try it and see how easy it is!
Other ways to send a meter reading
Telephone meter reading
Our free telephone meter reading service is available 24 hours a day.
To facilitate the reading, you will need to have the NIF of the contract holder and the meter reading to hand. If the holder has more than one supply point, you must also confirm the CUPS. This can be found on your bill.
900 770 770
In line with the recommendation from the authorities and as a preventative measure, meter reading information cannot be written on posters, as has become usual. To facilitate meter readings during this period, we recommend using the other available channels, Yoleogas App, online form or telephone.
We remind you that:
As provided for in RD 1434/2002, consumers are obliged to allow staff members authorised by the distribution company to enter the premises or property subject to the contracted service during working hours, so they may carry out the distributor’s actions, including taking the meter reading.