Action protocol

During the inspections, combustion tests will be conducted on the hot water production equipment due to a need for this to operate at maximum power, meaning there will be a certain volume of water for consumption that you will be able to use for other purposes.

Find out about the action protocol to be followed by our technicians to ensure the inspection is carried out safely.

Limpieza previa del material a utilizar

Prior cleaning of the material to be used

Nedgia - Visitas de inspección - Limpieza de manos

Prior cleaning of hands with disinfectant gel

Nedgia - Visitas de inspección - Uso de mascarilla y protección ocular

Use of mask and eye protection

Nedgia - Visitas de inspección - Guantes

Use of gloves

Nedgia - Visitas de inspección - Acreditación de los técnicos

Presentation of Nedgia accreditation

Nedgia - Visitas de inspección - Mayores de 18

The visit can only be carried out if there is an adult in your home

Nedgia - Visitas de inspección - Distancia social

Social distancing recommended

Nedgia - Visitas de inspección -

They will ask you where to leave material

Nedgia - Visitas de inspección - dejará todo como estaba

We will leave the home as we found it

Nedgia - Visitas de inspección -

Explanation of the documents to sign and delivery of copies

Nedgia - Visitas de inspección -

They will answer all your questions

Nedgia - Visitas de inspección -

They will tell you when the next visit will be

Consult Royal Decree 984/2015 here (pages: 103546-103548; 103551; 103563 -103567) regulating the organised gas market and access by third parties to installations of the natural gas system