I. Purpose

The website www.nedgia.es (hereafter, the “Website”) is owned by NEDGIA, S.A. Avenida de América, no. 38, 28028, Madrid N.I.F. A66560152, enrolled in volume 31798, page 71, sheet number M-572226 of the company registry of Madrid (hereafter, “Nedgia”). This Website uses a technology called “cookies”, which collects information on your use of this Website.

The purpose of this Cookies Policy is to provide you with clear and concise information on the cookies used on our Website.

 

II. What are cookies?

Cookies are small files that are downloaded to your device (computer, mobile phone or any other device with internet access) when you visit a certain web page, with the aim of storing information related to your browsing activity.

In general, cookies can be used for a wide range of purposes, such as to recognise you as a user, obtain information on your browsing habits, or customise how the website content is displayed.

You must provide consent before cookies can be installed on your device, with the exception of technical cookies, which are exempt from this obligation as they ensure that our Website works correctly and allow users to browse the page.

 

III. Types of cookies and which ones are used on our Website

There are different types of cookies depending on the managing entity, the purpose for which the information collected is used and the time that they remain active on your device.

In the table below, you can find a general description of the most frequently used types of cookies, although not all of them are used on our Website. Consequently, below the table we provide detailed information on which cookies we use and their specific characteristics.

Types of cookies

CategoryType of cookieDescription
Based on the managing entityPropietary cookiesThese cookies are sent to the user’s device from a server or domain managed by Naturgy and from which the service requested by the user is provided.
Third-party cookiesThese cookies are sent to the user’s device from a server or domain which is not managed by Nedgia, but by another entity that processes the data obtained through the cookies.
Technical cookiesThese cookies allow the user to browse the website, using the different options or services it offers. For example, they make it possible to control traffic and data communication, identify the session, remember the elements of an order, request registration or participation in an event, etc. User consent is not required to install this type of cookie, as they are exempt from this obligation.
Based on the purposeCustmoisation cookiesThese cookies make it possible to remember information so that a user can access the service with certain characteristics that differentiate their experience from that of other users, such as the language, favourite sections, the aspect or content of the service depending on the type of browser used to access the service or the region from where it is accessed, etc.
Analytical cookiesThese cookies make it possible to measure user activity on the website, with the aim of adding improvements based on an analysis of service usage data. For example, they allow us to know how many users visit the website, as well as the most visited pages.
Behavioural advertising cookiesThese cookies store information about users’ behaviour obtained from continuous observation of their browsing habits. This allows us to offer personalised advertising based on this data.
Based on the time they remain activeSession cookiesThese cookies are designed to recognise and store data while the user is accessing the website. They are normally used for storing information that is solely retained for providing user-requested services on a single occasion and disappear at the end of the session.
Persistent cookiesThese cookies are stored on your device and the data can be accessed and processed for a period of time defined by the cookie owner. This period may be several minutes to several years.

Cookies used on our Website

Our Website uses technical cookies, which do not require user consent to be installed.

Furthermore, our Website uses other cookies that require your consent before they can be installed. The information obtained through these cookies can be used by both Nedgia and the cookie owner. You can find information below on these cookies.

CookieTypePurposeAccount holderDurationComments
cookielawinfo-checkbox-necessaryProprietary, technical and persistentThis cookie is set by the GDPR cookie consent plug-in. The cookies are used to store the user’s cookie consent in the “Necessary” category.webtoffee11 monthsFor more detailed information, please visit the webtoffee website here: webtoffee
viewed_cookie_policyProprietary, technical and persistentThis cookie is set by the GDPR cookie consent plug-in and is used to store whether the user has given their consent for cookie usage. It does not store any personal information.webtoffee11 monthsFor more detailed information, please visit the webtoffee website here: webtoffee
test_cookieThird-party, technical and persistentThis cookie is set by doubleclick.net. The purpose of the cookie is to determine whether the user’s browser supports cookies.Google11 monthsFor more detailed information, please visit Google’s website at the following link: Google Marketing
_dc_gtm_UA-47182075-1Third-party, analytical, persistentThis cookie is associated with websites that use Google Tag Manager to load other scripts and codes into a page.Google1 minuteFor more detailed information about all of these cookies, please visit Google’s website at the following link: Google Analytics
_dc_gtm_UA-47185031-1Third-party, analytical, persistentThis cookie is associated with websites that use Google Tag Manager to load other scripts and codes into a page.Google1 minuteFor more detailed information about all of these cookies, please visit Google’s website at the following link: Google Analytics
_dc_gtm_UA-47185031-5Third-party, analytical, persistentUsed by Google Tag Manager to control the loading of a Google Analytics script tag.Google1 minuteFor information about the data that Google transfers to third countries, visit the following link: Google Analytics Transfers
_gaThird-party, analytical, persistentThis cookie is set by Google Analytics. It is used to calculate visitor, session, campaign and user data, as well as to monitor usage of the site for the site analysis report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.Google2 yearsFor information about the data that Google transfers to third countries, visit the following link: Google Analytics Transfers
_ga_F5KZWMD8KHThird-party, analytical, persistentGoogle Analytics uses this cookie to understand how the user interacts with the website.Google2 yearsFor information about the data that Google transfers to third countries, visit the following link: Google Analytics Transfers
_gcl_auThird-party, analytical, persistentGoogle Analytics uses this cookie to understand how the user interacts with the website.Google2 yearsFor information about the data that Google transfers to third countries, visit the following link: Google Analytics Transfers
_gidThird-party, analytical, persistentThis cookie is set by Google Analytics. The cookie is used to store information on how visitors use the website, and helps to create an analytical report on how the website is performing. The data collected, including the number of visitors, the source where they come from and the pages, is displayed anonymously.Google1 dayFor information about the data that Google transfers to third countries, visit the following link: Google Analytics Transfers
vuidThird-party, analytical, persistentThis cookie is used to anonymously measure the number of visitors and their behaviour on a website. The data includes the number of visits, the average duration of visits to the website, the pages visited, etc., with the aim of better understanding users’ preferences for targeted advertising.Vimeo2 yearsFor more detailed information, please visit Vimeo’s website at the following link: Vimeo
cookielawinfo-checkbox-preferenciasProprietary, technical and persistentThis cookie is set by the GDPR cookie consent plug-in. The cookies are used to store the user’s cookie consent in the “Preferences” category.cookielawinfo-checkbox-preferencias1 yearThese cookies are necessary for the website to function and cannot be disabled on our systems. They allow you to browse this website and use the different options and services available on it. For example, setting your privacy preferences, identifying the session, or completing forms. You can set your browser to block or alert you of these cookies, but if you do so, some areas of this website may not function properly. [cookie_audit category="necessary" style="winter"]
cookielawinfo-checkbox-analiticasProprietary, technical and persistentThis cookie is set by the GDPR cookie consent plug-in. The cookies are used to store the user’s cookie consent in the “Analytics” category.cookielawinfo-checkbox-analiticas1 yearThese cookies are necessary for the website to function and cannot be disabled on our systems. They allow you to browse this website and use the different options and services available on it. For example, setting your privacy preferences, identifying the session, or completing forms. You can set your browser to block or alert you of these cookies, but if you do so, some areas of this website may not function properly. [cookie_audit category="necessary" style="winter"]
cookielawinfo-checkbox-publicitariasProprietary, technical and persistentThis cookie is set by the GDPR cookie consent plug-in. The cookies are used to store the user’s cookie consent in the “Advertising” category.cookielawinfo-checkbox-publicitarias1 yearThese cookies are necessary for the website to function and cannot be disabled on our systems. They allow you to browse this website and use the different options and services available on it. For example, setting your privacy preferences, identifying the session, or completing forms. You can set your browser to block or alert you of these cookies, but if you do so, some areas of this website may not function properly. [cookie_audit category="necessary" style="winter"]
_hjTLDTestThird-party, advertising and persistentWhen the Hotjar script runs, we are trying to determine the route of the most generic cookie we should use, instead of the name of the page host. These is done so that the cookies can be shared between subdomains (as applicable). To determine this, we try to store cookie _hjTLDTest for different URL subchain alternatives until it fails. After this verification, the cookie is deleted._hjTLDTestSessionThese cookies make it possible to measure user activity on the Website, with the aim of adding improvements based on an analysis of service usage data. For example, they allow us to know how many users visit the website, as well as the most visited pages. [cookie_audit category="analiticas" style="winter"]
_hjFirstSeenThird-party, advertising and persistentThis cookie is set to identify the first session of a new user. It stores a true/false value that indicates whether this is the first time Hotjar has seen this user. It is used by recording filters to identify new user sessions._hjFirstSeenSessionThese cookies make it possible to measure user activity on the Website, with the aim of adding improvements based on an analysis of service usage data. For example, they allow us to know how many users visit the website, as well as the most visited pages. [cookie_audit category="analiticas" style="winter"]
_hjAbsoluteSessionInProgressThird-party, advertising and persistentThis Hotjar cookie is used to detect a user’s first page view session. This is a True/False indicator established by the cookie._hjAbsoluteSessionInProgress30 minutesThese cookies make it possible to measure user activity on the Website, with the aim of adding improvements based on an analysis of service usage data. For example, they allow us to know how many users visit the website, as well as the most visited pages. [cookie_audit category="analiticas" style="winter"]
cookie_aceptacionProprietary, technical and persistentThis cookie is set by the GDPR cookie consent plug-in. The cookies are used to store the user’s cookie consent for cookies in the “Acceptance” category.cookie_aceptacion5 monthsThese cookies are necessary for the website to function and cannot be disabled on our systems. They allow you to browse this website and use the different options and services available on it. For example, setting your privacy preferences, identifying the session, or completing forms. You can set your browser to block or alert you of these cookies, but if you do so, some areas of this website may not function properly. [cookie_audit category="necessary" style="winter"]
_hjIncludedInPageviewSampleThird-party, advertising and persistentThis cookie is set to let Hotjar know whether this visitor is included in the data sampling defined by the traffic limit for the page on your website._hjIncludedInPageviewSample2 minutesThese cookies make it possible to measure user activity on the Website, with the aim of adding improvements based on an analysis of service usage data. For example, they allow us to know how many users visit the website, as well as the most visited pages. [cookie_audit category="analiticas" style="winter"]
_fbpThird-party, advertising and persistentFacebook sets this cookie to send advertising when you are on Facebook or a digital platform driven by Facebook advertising after visiting this website._fbp3 monthsThese cookies store information about users’ behaviour obtained from continuous observation of their browsing habits. This allows us to offer personalised advertising based on this data. [cookie_audit category="necessary" style="winter"]
frThird-party, advertising and persistentFacebook sets the cookie to display adverts that are relevant to users and to measure and improve adverts. The cookie also tracks user behaviour on the web on sites that have Facebook pixels or social plugins.fr3 monthsThese cookies store information about users’ behaviour obtained from continuous observation of their browsing habits. This allows us to offer personalised advertising based on this data. [cookie_audit category="necessary" style="winter"]
_hjSessionUser_*Third-party, analytical, persistentThe Hotjar cookie is set when a user opens a page with Hotjar script for the first time. It is used to save the user’s Hotjar ID, which is unique for that website in the browser. This guarantees that behaviour on subsequent visits to the same website is attributed to the same user ID.Hotjar1 yearThe Hotjar cookie is set when a user opens a page with Hotjar script for the first time. It is used to save the user’s Hotjar ID, which is unique for that website in the browser. This guarantees that behaviour on subsequent visits to the same website is attributed to the same user ID.
_hjSession_*Third-party, functional and persistentA cookie that contains data about the current session. This guarantees that any subsequent requests in the session window will be attributed to the same Hotjar session.Hotjar30 minutesA cookie that contains data about the current session. This guarantees that any subsequent requests in the session window will be attributed to the same Hotjar session.
_hjIncludedInSessionSampleThird-party, analytical, persistentHotjar sets this cookie to know whether a user is included in the data sampling defined by the daily session limit for the site.Hotjar2 minutesHotjar sets this cookie to know whether a user is included in the data sampling defined by the daily session limit for the site.
__cf_bmThird-party, functional and persistentThis cookie, set by Cloudflare, is used to support Cloudflare Bot Management.Cloudfare30 minutesThis cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
wp-wpml_current_languageProprietary, customised and persistentThis cookie is set by the WPML WordPress plug-in. The purpose of the cookie is to store the current language.wp-wpml_current_language1 dayThis cookie is set by the WPML WordPress plug-in. The purpose of the cookie is to store the current language.

IV. Ways to grant, refuse or revoke consent for cookie use

If you wish to eliminate third-party cookies after having already provided your consent through the Cookie Settings Panel, you must do so using the tools provided by your browser or, where applicable, the system offered by the cookie owner.

In addition, we inform you that you can block, disable or delete cookies at any time by changing your browser settings.

For more information, consult your browser’s help page on how to manage cookies. Below, we provide the links to information on how to manage cookie use in the most commonly used browsers:

 

Explorer iconInternet Explorer

 

Chrome icon

Google Chrome

 

Firefox icon

Firefox

 

Safari icon

Safari

 

Opera icon

Opera 19

 

 

V. Data transfers to third countries

The data collected through proprietary cookies is processed within the European Economic Area or in countries that have been declared to have an adequate level of protection.

With regard to third-party cookies, you can find out about any data that the third parties identified in this policy transfer to third countries, where applicable, through the links provided above in the “Remarks” column of the table describing the cookies used on this Website.

 

VI. More information on personal data protection

We recommend that you consult our privacy policy for more information on how we process your personal data, as well as how to exercise your rights and file a complaint with Nedgia’s Data Protection Officer and/or the corresponding data protection authority.

 

VII. Changes to this cookies policy

We may update our Website’s Cookie Policy. Therefore, we recommend that you review this policy on a regular basis in order to stay correctly informed on how we use cookies.

October 2020