{"id":15771,"date":"2024-02-22T09:15:35","date_gmt":"2024-02-22T08:15:35","guid":{"rendered":"https:\/\/www.nedgia.es\/customers\/customers-periodic-inspection\/customers-periodic-inspection-out-on-the-day-of-the-inspection\/"},"modified":"2025-08-01T17:38:53","modified_gmt":"2025-08-01T15:38:53","slug":"out-on-the-day-of-the-inspection","status":"publish","type":"page","link":"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/out-on-the-day-of-the-inspection\/","title":{"rendered":"Customers &#8211; Periodic inspection &#8211; Out on the day of the inspection"},"content":{"rendered":"<script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle, avenida etc. y revisa que est\u00e1 bien escrito.\";        var piso_no_encontrado = \"Piso no encontrado.\";    var campo_obligatorio = \"Campo obligatorio.\";    var email_incorrecto = \"El campo deber\u00eda ser direccion@dominio.es\";    var formato_incorrecto = \"Formato incorrecto\";    var seleccionar_condiciones = \"Debe seleccionar las condiciones legales.\";    var formato_dni = \"El campo deber\u00eda tener el siguiente formato: 12345678Z o Y8237411K\";    var emails_no_coinciden = \"Los emails no coinciden.\";    var telefono_caracteres = \"El tel\u00e9fono debe tener 9 caracteres.\";    var campo_incorrecto = \"Campo incorrecto\";    var escalera = \"Escalera\";    var bloque = \"Bloque\";    var piso = \"Piso\";    var puerta = \"Puerta\";    var NoZonaNedgia = \"Lo sentimos pero tu domicilio no est\u00e1 en la zona donde Nedgia\u00a0 distribuye gas natural. Encuentra la Empresa Distribuidora que te corresponde en el siguiente \";        var link =  \"link\";    var aqui =  \"aqu\u00ed\";    var FincaNoInmuebleCertificadoNo_1 = \"Nos consta que ya tienes gas natural en tu finca. Ahora el siguiente paso ser\u00e1 realizar la instalaci\u00f3n en tu vivienda, contactando con un instalador autorizado. Te explicamos como hacerlo \";    var FincaNoInmuebleCertificadoNo_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaEInmueble_1 = \"Nos consta que ya dispones de suministro de gas natural en tu domicilio.\";    var FincaEInmueble_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";        var FincaNoInmuebleCertificadoSi_1 = \"Nos consta que ya tienes la instalaci\u00f3n de gas natural en tu domicilio realizada. Ahora solo te falta gestionar el contrato de gas natural con una empresa comercializadora. Te explicamos como hacerlo. \";    var FincaNoInmuebleCertificadoSi_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var SelecNum = \"Selec. Num.\";    var SelecBloqueEscalera = \"Selec. Bloque Escalera Piso Puerta\";    var NumeroPiso = \"N\u00famero\";    var BloqueEscaleraPisoPuerta = \"Bloque Escalera Piso Puerta\";<\/script><script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle, avenida etc. y revisa que est\u00e1 bien escrito.\";    var piso_no_encontrado = \"Piso no encontrado.\";    var campo_obligatorio = \"Campo obligatorio.\";    var email_incorrecto = \"El campo deber\u00eda ser direccion@dominio.es\";    var formato_incorrecto = \"Formato incorrecto\";    var seleccionar_politica_privacidad = \"Debe seleccionar los t\u00e9rminos y condiciones.\";    var seleccionar_condiciones = \"Debe seleccionar las condiciones legales.\";    var formato_dni = \"El campo deber\u00eda tener el siguiente formato: 12345678Z o Y8237411K\";    var emails_no_coinciden = \"Los emails no coinciden.\";    var telefono_caracteres = \"El tel\u00e9fono debe tener 9 caracteres.\";    var campo_incorrecto = \"Campo incorrecto\";    var escalera = \"Escalera\";    var bloque = \"Bloque\";    var piso = \"Piso\";    var puerta = \"Puerta\";    var NoZonaNedgia = \"Lo sentimos pero tu domicilio no est\u00e1 en la zona donde Nedgia\u00a0 distribuye gas natural. Encuentra la Empresa Distribuidora que te corresponde en el siguiente \";    var link = \"link\";    var aqui = \"aqu\u00ed\";    var FincaNoInmuebleCertificadoNo_1 = \"Nos consta que ya tienes gas natural en tu finca. Ahora el siguiente paso ser\u00e1 realizar la instalaci\u00f3n en tu vivienda, contactando con un instalador autorizado. Te explicamos como hacerlo \";    var FincaNoInmuebleCertificadoNo_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaEInmueble_1 = \"Nos consta que ya dispones de suministro de gas natural en tu domicilio.\";    var FincaEInmueble_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaNoInmuebleCertificadoSi_1 = \"Nos consta que ya tienes la instalaci\u00f3n de gas natural en tu domicilio realizada. Ahora solo te falta gestionar el contrato de gas natural con una empresa comercializadora. Te explicamos como hacerlo. \";    var FincaNoInmuebleCertificadoSi_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var SelecNum = \"Selec. Num.\";    var SelecBloqueEscalera = \"Selec. Bloque Escalera Piso Puerta\";    var NumeroPiso = \"N\u00famero\";    var BloqueEscaleraPisoPuerta = \"Bloque Escalera Piso Puerta\";<\/script><section class=\"block-style-1 nedgia-block  wp-block-hero\">    <div class=\"container mx-auto\">        <div class=\"hero-slider swiper\">      <input class=\"sliderAutoplay\" type=\"hidden\" name=\"sliderAutoplay\" value=\"\">      <input class=\"sliderTime\" type=\"hidden\" name=\"sliderTime\" value=\"\">      <input class=\"sliderLoop\" type=\"hidden\" name=\"sliderLoop\" value=\"\">      <div class=\"swiper-wrapper\">          <!-- Slides -->                                    <div class=\"swiper-slide\">                <div class=\"hero-slide-wrapper\">                  <div class=\"hero-content\">                    <div>                                                                                                                                                                                    <div class=\"button-wrapper hero-button-wrapper\">                                                                      <\/div>                    <\/div>                  <\/div>                  <div class=\"hero-image\">                    <div class=\"link-wrapper\">                                          <\/div>                    <figure class=\"hero-cover-image\">                        <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/02\/hero-ausente-el-dia-2.jpg\"                            alt=\"\" loading=\"lazy\" \/>                    <\/figure>                                                          <\/div>                                  <\/div>              <\/div>                            <\/div>      <div class=\"hero-swiper-navigation-wrapper\">        <div class=\"hero-swiper-button-wrapper\">          <div class=\"swiper-button-prev\"><span>&nbsp;<\/span><\/div>          <div class=\"swiper-button-next\"><span>&nbsp;<\/span><\/div>        <\/div>        <div class=\"hero-swiper-pagination-wrapper\">          <div class=\"swiper-pagination swiper-pagination-hero\"><\/div>        <\/div>      <\/div>  <\/div>    <\/div>                <\/section>                                <section class=\"block-style-5 nedgia-block        wp-block-horizontal-nav                  is-horizontal\" data-scrollspy=\"\">    <div class=\"container mx-auto\">        <div class=\"horizontal-nav-wrapper nav-style-links   nav-align-center\">                    <nav>          <ul class=\"navigation-horizontal nav-align-center\">                                          <li class=\"horizontal-nav-item inactive \">                                      <a href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/periodic-inspection-fees\/\"                      target=\"\"                      class=\"nav-item  \"                    >                      Tariffs                    <\/a>                                  <\/li>                              <li class=\"horizontal-nav-item inactive \">                                      <a href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/documentation-related-to-the-periodic-inspection\/\"                      target=\"\"                      class=\"nav-item  \"                    >                      Notices and communications                    <\/a>                                  <\/li>                              <li class=\"horizontal-nav-item inactive \">                                      <a href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/failed-inspection\/\"                      target=\"\"                      class=\"nav-item  \"                    >                      Solving detected anomalies                    <\/a>                                  <\/li>                              <li class=\"horizontal-nav-item active \">                                      <a href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/out-on-the-day-of-the-inspection\/\"                      target=\"\"                      class=\"nav-item  \"                    >                      Out on the day of the inspection                    <\/a>                                  <\/li>                                    <\/ul>        <\/nav>          <\/div>    <\/div>                <\/section>                                <section class=\"block-style-2 nedgia-block  wp-block-image-text\">    <div class=\"container mx-auto\">        <div class=\"image-text-wrapper \">                                  <div class=\"image-text-col-text image-text-col-2\">                                          <div class=\"content-info-wrapper\">      <div class=\"pretitle\">Out on the day of the inspection<\/div>          <h2 class=\"title\">I was not at home on the day of the inspection. What do I have to do?<\/h2>                      <div class=\"description  wpautop-format \">        <p>If you were not at home for the inspection, a \u201cwe missed you\u201d card will be left at your home.<br \/>Contact customer service to schedule a new visit by calling the phone number:<\/p><p><span style=\"font-size:1.5rem;\"><strong>900 100 252<\/strong><\/span><\/p><p>Available from Monday to Saturday from 8:00 to 22:00<br \/>(except national holidays)<\/p>      <\/div>          <\/div>                                    <\/div>                                      <div class=\"image-text-col-image image-text-col-2 image-lg image-padding-off image-h-center image-v-center\">              <figure>                <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2025\/03\/ausente-dia-inspeccion.png\"                    alt=\"\" loading=\"lazy\" \/>            <\/figure>                        <\/div>                      <\/div>    <\/div>                <\/section>                                <section class=\"block-style-1 nedgia-block block-type-cards  wp-block-content\">    <div class=\"container mx-auto\">        <div class=\"main-content-wrapper\">              <div class=\"content-wrapper block-layout-center content-wrapper-pb-0 \">        <div class=\"content-title-col\">                                <h2 class=\"content-title\">Any questions?<\/h2>                    <\/div>        <div class=\"content-info-col \">                                <div class=\"button-wrapper content-button-wrapper\">                                                <a class=\"button                           button-style-2\" href=\"https:\/\/www.nedgia.es\/en\/help\/\">    <span>Go to the help section<\/span>    <svg class=\"h-4 w-2\" width=\"8\" height=\"16\" viewBox=\"0 0 8 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">  <path d=\"M4.97656 5.99962L0.851562 1.87462L2.0299 0.696289L7.33323 5.99962L2.0299 11.303L0.851562 10.1246L4.97656 5.99962Z\" fill=\"currentColor\"\/><\/svg><\/a>                                                        <\/div>                  <\/div>      <\/div>                              <div class=\"cards-content-wrapper cards-style-1\">  <div class=\"cards-slider cards-slider-3 swiper\">    <input class=\"itemCols\" type=\"hidden\" name=\"itemCols\" value=\"3\">    <input class=\"itemRows\" type=\"hidden\" name=\"itemRows\" value=\"\">    <input class=\"itemGap\" type=\"hidden\" name=\"itemGap\" value=\"25\">    <div class=\"swiper-wrapper post-wrapper\">      <!-- Slides -->                            <div class=\"swiper-slide\">      <div class=\"card-slide-wrapper cards-type-post-wrapper\">        <div class=\"card-content\">          <div class=\"card-top-info\">                      <\/div>          <div class=\"card-bottom-info\">                                      <h2 class=\"card-title\">What happens if I do not arrange a new visit?<\/h2>                          <div class=\"card-excerpt full-description\"><p>Your natural gas installation requires some maintenance to ensure it is usable. Do not let the inspection go by, it is for your safety. If the inspection is not carried out, the competent body in your autonomous region will be notified and your natural gas supply might be cut off.<br \/>Get in touch with our customer services by ringing 900 100 252 to arrange a new visit. The line is open Monday &#8211; Saturday, 8 am &#8211; 10 pm.<\/p><\/div>            <div class=\"flex\">                          <\/div>          <\/div>        <\/div>      <\/div>    <\/div>      <div class=\"swiper-slide\">      <div class=\"card-slide-wrapper cards-type-post-wrapper\">        <div class=\"card-content\">          <div class=\"card-top-info\">                      <\/div>          <div class=\"card-bottom-info\">                                      <h2 class=\"card-title\">I was not at home for the second visit and the inspection could not be performed. What can I do?<\/h2>                          <div class=\"card-excerpt full-description\"><p>You have ten working days to contact us by calling 900 100 252, and we will provide you with a new date for the periodic inspection. In this case and according to the regulations, once a period of 10 working days has passed, you will have to pay twice the rate set for the inspection when it is carried out.<\/p><\/div>            <div class=\"flex\">                          <\/div>          <\/div>        <\/div>      <\/div>    <\/div>      <div class=\"swiper-slide\">      <div class=\"card-slide-wrapper cards-type-post-wrapper\">        <div class=\"card-content\">          <div class=\"card-top-info\">                      <\/div>          <div class=\"card-bottom-info\">                                      <h2 class=\"card-title\">In the end the inspection could not be carried out because I was not present and my supply has been cut off. How can I get it back?<\/h2>                          <div class=\"card-excerpt full-description\"><p>Call 900 100 252 and we will restore the supply as soon as possible, within 48 hours of your notification that you have no supply. We will send a technician to carry out the corresponding inspection for you, and if there are no major anomalies we will restore your service. However, if they detect any anomalies, you will have to contact an authorised installer or your device&rsquo;s technical service so that they can fix the anomalies for you, send us the correction form and restore your supply at once.<\/p><\/div>            <div class=\"flex\">                          <\/div>          <\/div>        <\/div>      <\/div>    <\/div>                            <\/div>    <div class=\"swiper-navigation-wrapper\">  <div class=\"swiper-button-wrapper\">    <div class=\"swiper-button-prev\"><span>&nbsp;<\/span><\/div>    <div class=\"swiper-button-next\"><span>&nbsp;<\/span><\/div>  <\/div>  <div class=\"swiper-pagination-wrapper\">    <div class=\"swiper-pagination\"><\/div>  <\/div><\/div>  <\/div>  <\/div>                <\/div>    <\/div>                <\/section>                                <section class=\"block-style-3 nedgia-block block-type-cards  wp-block-content\">    <div class=\"container mx-auto\">        <div class=\"main-content-wrapper\">              <div class=\"content-wrapper block-layout-center content-wrapper-pb-0 \">        <div class=\"content-title-col\">          <div class=\"content-pretitle\">Your safety is our priority<\/div>                      <h1 class=\"content-title\">Find out more about the periodic inspection<\/h1>                    <\/div>        <div class=\"content-info-col offset-info\">                            <\/div>      <\/div>                              <div class=\"cards-content-wrapper cards-style-1\">  <div class=\"cards-slider cards-slider-3 swiper\">    <input class=\"itemCols\" type=\"hidden\" name=\"itemCols\" value=\"4\">    <input class=\"itemRows\" type=\"hidden\" name=\"itemRows\" value=\"1\">    <input class=\"itemGap\" type=\"hidden\" name=\"itemGap\" value=\"25\">    <div class=\"swiper-wrapper dynamic-wrapper\">      <!-- Slides -->                                                                                                                                                                              <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/periodic-inspection-fees\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Tariffs<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                      <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/documentation-related-to-the-periodic-inspection\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Notices and communications<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                      <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/out-on-the-day-of-the-inspection\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Out on the day of the inspection<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                      <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/failed-inspection\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">How to solve the detected anomalies<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                                                                                                          <\/div>    <div class=\"swiper-navigation-wrapper\">  <div class=\"swiper-button-wrapper\">    <div class=\"swiper-button-prev\"><span>&nbsp;<\/span><\/div>    <div class=\"swiper-button-next\"><span>&nbsp;<\/span><\/div>  <\/div>  <div class=\"swiper-pagination-wrapper\">    <div class=\"swiper-pagination\"><\/div>  <\/div><\/div>  <\/div>  <\/div>                <\/div>    <\/div>                <\/section>                                ","protected":false},"excerpt":{"rendered":"<p><script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle,<\/script><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":15763,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-15771","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15771","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/comments?post=15771"}],"version-history":[{"count":11,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15771\/revisions"}],"predecessor-version":[{"id":30881,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15771\/revisions\/30881"}],"up":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15763"}],"wp:attachment":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/media?parent=15771"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}