{"id":15799,"date":"2024-02-23T08:14:07","date_gmt":"2024-02-23T07:14:07","guid":{"rendered":"https:\/\/www.nedgia.es\/customers\/customers-identify-our-staff\/"},"modified":"2026-03-14T18:42:08","modified_gmt":"2026-03-14T17:42:08","slug":"identify-our-staff","status":"publish","type":"page","link":"https:\/\/www.nedgia.es\/en\/customers\/identify-our-staff\/","title":{"rendered":"Customers &#8211; Identify our staff"},"content":{"rendered":"<script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle, avenida etc. y revisa que est\u00e1 bien escrito.\";        var piso_no_encontrado = \"Piso no encontrado.\";    var campo_obligatorio = \"Campo obligatorio.\";    var email_incorrecto = \"El campo deber\u00eda ser direccion@dominio.es\";    var formato_incorrecto = \"Formato incorrecto\";    var seleccionar_condiciones = \"Debe seleccionar las condiciones legales.\";    var formato_dni = \"El campo deber\u00eda tener el siguiente formato: 12345678Z o Y8237411K\";    var emails_no_coinciden = \"Los emails no coinciden.\";    var telefono_caracteres = \"El tel\u00e9fono debe tener 9 caracteres.\";    var campo_incorrecto = \"Campo incorrecto\";    var escalera = \"Escalera\";    var bloque = \"Bloque\";    var piso = \"Piso\";    var puerta = \"Puerta\";    var NoZonaNedgia = \"Lo sentimos pero tu domicilio no est\u00e1 en la zona donde Nedgia\u00a0 distribuye gas natural. Encuentra la Empresa Distribuidora que te corresponde en el siguiente \";        var link =  \"link\";    var aqui =  \"aqu\u00ed\";    var FincaNoInmuebleCertificadoNo_1 = \"Nos consta que ya tienes gas natural en tu finca. Ahora el siguiente paso ser\u00e1 realizar la instalaci\u00f3n en tu vivienda, contactando con un instalador autorizado. Te explicamos como hacerlo \";    var FincaNoInmuebleCertificadoNo_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaEInmueble_1 = \"Nos consta que ya dispones de suministro de gas natural en tu domicilio.\";    var FincaEInmueble_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";        var FincaNoInmuebleCertificadoSi_1 = \"Nos consta que ya tienes la instalaci\u00f3n de gas natural en tu domicilio realizada. Ahora solo te falta gestionar el contrato de gas natural con una empresa comercializadora. Te explicamos como hacerlo. \";    var FincaNoInmuebleCertificadoSi_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var SelecNum = \"Selec. Num.\";    var SelecBloqueEscalera = \"Selec. Bloque Escalera Piso Puerta\";    var NumeroPiso = \"N\u00famero\";    var BloqueEscaleraPisoPuerta = \"Bloque Escalera Piso Puerta\";<\/script><script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle, avenida etc. y revisa que est\u00e1 bien escrito.\";    var piso_no_encontrado = \"Piso no encontrado.\";    var campo_obligatorio = \"Campo obligatorio.\";    var email_incorrecto = \"El campo deber\u00eda ser direccion@dominio.es\";    var formato_incorrecto = \"Formato incorrecto\";    var seleccionar_politica_privacidad = \"Debe seleccionar los t\u00e9rminos y condiciones.\";    var seleccionar_condiciones = \"Debe seleccionar las condiciones legales.\";    var formato_dni = \"El campo deber\u00eda tener el siguiente formato: 12345678Z o Y8237411K\";    var emails_no_coinciden = \"Los emails no coinciden.\";    var telefono_caracteres = \"El tel\u00e9fono debe tener 9 caracteres.\";    var campo_incorrecto = \"Campo incorrecto\";    var escalera = \"Escalera\";    var bloque = \"Bloque\";    var piso = \"Piso\";    var puerta = \"Puerta\";    var NoZonaNedgia = \"Lo sentimos pero tu domicilio no est\u00e1 en la zona donde Nedgia\u00a0 distribuye gas natural. Encuentra la Empresa Distribuidora que te corresponde en el siguiente \";    var link = \"link\";    var aqui = \"aqu\u00ed\";    var FincaNoInmuebleCertificadoNo_1 = \"Nos consta que ya tienes gas natural en tu finca. Ahora el siguiente paso ser\u00e1 realizar la instalaci\u00f3n en tu vivienda, contactando con un instalador autorizado. Te explicamos como hacerlo \";    var FincaNoInmuebleCertificadoNo_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaEInmueble_1 = \"Nos consta que ya dispones de suministro de gas natural en tu domicilio.\";    var FincaEInmueble_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaNoInmuebleCertificadoSi_1 = \"Nos consta que ya tienes la instalaci\u00f3n de gas natural en tu domicilio realizada. Ahora solo te falta gestionar el contrato de gas natural con una empresa comercializadora. Te explicamos como hacerlo. \";    var FincaNoInmuebleCertificadoSi_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var SelecNum = \"Selec. Num.\";    var SelecBloqueEscalera = \"Selec. Bloque Escalera Piso Puerta\";    var NumeroPiso = \"N\u00famero\";    var BloqueEscaleraPisoPuerta = \"Bloque Escalera Piso Puerta\";<\/script><section class=\"block-style-1 nedgia-block  wp-block-hero\">    <div class=\"container mx-auto\">        <div class=\"hero-slider swiper\">      <input class=\"sliderAutoplay\" type=\"hidden\" name=\"sliderAutoplay\" value=\"\">      <input class=\"sliderTime\" type=\"hidden\" name=\"sliderTime\" value=\"\">      <input class=\"sliderLoop\" type=\"hidden\" name=\"sliderLoop\" value=\"\">      <div class=\"swiper-wrapper\">          <!-- Slides -->                                    <div class=\"swiper-slide\">                <div class=\"hero-slide-wrapper\">                  <div class=\"hero-content\">                    <div>                                                                    <h1 class=\"hero-title title-lg\">Identify our staff<\/h1>                                              <div class=\"hero-description\">We will help you to identify staff from Nedgia or the authorised company.<\/div>                                                                                                                  <div class=\"button-wrapper hero-button-wrapper\">                                                                      <\/div>                    <\/div>                  <\/div>                  <div class=\"hero-image\">                    <div class=\"link-wrapper\">                                          <\/div>                    <figure class=\"hero-cover-image\">                        <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/02\/hero-identifica-a-nustro-personal.jpg\"                            alt=\"\" loading=\"lazy\" \/>                    <\/figure>                                                          <\/div>                                  <\/div>              <\/div>                            <\/div>      <div class=\"hero-swiper-navigation-wrapper\">        <div class=\"hero-swiper-button-wrapper\">          <div class=\"swiper-button-prev\"><span>&nbsp;<\/span><\/div>          <div class=\"swiper-button-next\"><span>&nbsp;<\/span><\/div>        <\/div>        <div class=\"hero-swiper-pagination-wrapper\">          <div class=\"swiper-pagination swiper-pagination-hero\"><\/div>        <\/div>      <\/div>  <\/div>    <\/div>                <\/section>                                <section class=\"block-style-2 nedgia-block block-type-cards  wp-block-content\">    <div class=\"container mx-auto\">        <div class=\"main-content-wrapper\">              <div class=\"content-wrapper block-layout-center content-wrapper-pb-0 \">        <div class=\"content-title-col\">                                <h2 class=\"content-title\">Remember! Our staff will never ask you to pay them. The cost of the service will be added to the regular bill from your supply company.<\/h2>                    <\/div>        <div class=\"content-info-col \">                            <\/div>      <\/div>                              <div class=\"cards-content-wrapper cards-style-1\">  <div class=\"cards-slider cards-slider-3 swiper\">    <input class=\"itemCols\" type=\"hidden\" name=\"itemCols\" value=\"2\">    <input class=\"itemRows\" type=\"hidden\" name=\"itemRows\" value=\"2\">    <input class=\"itemGap\" type=\"hidden\" name=\"itemGap\" value=\"25\">    <div class=\"swiper-wrapper manual-wrapper\">      <!-- Slides -->                                                              <div class=\"swiper-slide cards-type-image-slide\">\t    <div class=\"card-slide-wrapper cards-type-image-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                                        <figure class=\"card-image\">                          <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/02\/solicitar-acrediacion.jpg\" alt=\"\" loading=\"lazy\" \/>                        <\/figure>                                                                  <\/div>          <div class=\"card-bottom-info \">                          <h3 class=\"card-title\">Request accreditation<\/h3>                                        <div class=\"card-description \">                                Staff from Nedgia or the authorised company who carry out periodic inspections, take meter readings or deal with an emergency relating to the natural gas infrastructure must always be duly identified with a Nedgia accreditation card.              <\/div>                                  <\/div>        <\/div>      <\/div>    <\/div>  <\/div>                                  <div class=\"swiper-slide cards-type-image-slide\">\t    <div class=\"card-slide-wrapper cards-type-image-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                                        <figure class=\"card-image\">                          <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/02\/comprobar-que-su-uniforme.jpg\" alt=\"\" loading=\"lazy\" \/>                        <\/figure>                                                                  <\/div>          <div class=\"card-bottom-info \">                          <h3 class=\"card-title\">Check that the uniform display either the Nedgia logo or the authorised company logo<\/h3>                                        <div class=\"card-description \">                                Staff who assist you in your home must always wear the proper clothing identifying them as staff from Nedgia or the authorised company for regular inspections, emergencies, meter readings, etc.              <\/div>                                  <\/div>        <\/div>      <\/div>    <\/div>  <\/div>                                  <div class=\"swiper-slide cards-type-image-slide\">\t    <div class=\"card-slide-wrapper cards-type-image-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                                        <figure class=\"card-image\">                          <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/02\/proceso-de-inspeccion.jpg\" alt=\"\" loading=\"lazy\" \/>                        <\/figure>                                                                  <\/div>          <div class=\"card-bottom-info \">                          <h3 class=\"card-title\">Periodic inspection process, meter reading or emergency assistance<\/h3>                                        <div class=\"card-description \">                                After you have checked and confirmed the above two points, the staff member from Nedgia or authorised company will then carry out their regular inspection or meter reading with the utmost speed and guarantee.              <\/div>                                  <\/div>        <\/div>      <\/div>    <\/div>  <\/div>                                  <div class=\"swiper-slide cards-type-image-slide\">\t    <div class=\"card-slide-wrapper cards-type-image-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                                        <figure class=\"card-image\">                          <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/03\/pago-de-la-gestion.jpg\" alt=\"\" loading=\"lazy\" \/>                        <\/figure>                                                                  <\/div>          <div class=\"card-bottom-info \">                          <h3 class=\"card-title\">Payment<\/h3>                                        <div class=\"card-description \">                                Remember you should never have to pay anything, either in cash or by card, during these home visits. If you are to be charged for such a visit, you will be notified of that in advance and it will be added to the regular bill from your supply company.<br><br>* This does not include visits relating to boilers or water heaters, installation, repairs, etc.              <\/div>                                  <\/div>        <\/div>      <\/div>    <\/div>  <\/div>                                                <\/div>    <div class=\"swiper-navigation-wrapper\">  <div class=\"swiper-button-wrapper\">    <div class=\"swiper-button-prev\"><span>&nbsp;<\/span><\/div>    <div class=\"swiper-button-next\"><span>&nbsp;<\/span><\/div>  <\/div>  <div class=\"swiper-pagination-wrapper\">    <div class=\"swiper-pagination\"><\/div>  <\/div><\/div>  <\/div>  <\/div>                <\/div>    <\/div>                <\/section>                                <section class=\"block-style-6 nedgia-block  wp-block-image-text\">    <div class=\"container mx-auto\">        <div class=\"image-text-wrapper \">                                  <div class=\"image-text-col-text image-text-col-2\">                                          <div class=\"content-info-wrapper\">      <div class=\"pretitle\">In case of doubt, call the<\/div>          <h2 class=\"title\">customer service line<br>900 100 252<\/h2>                <\/div>                                    <\/div>                                      <div class=\"image-text-col-image image-text-col-2 image-lg image-padding-off image-h-center image-v-center\">              <figure>                <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/02\/informate.jpg\"                    alt=\"\" loading=\"lazy\" \/>            <\/figure>                        <\/div>                      <\/div>    <\/div>                <\/section>                                <section class=\"block-style-3 nedgia-block block-type-cards  wp-block-content\">    <div class=\"container mx-auto\">        <div class=\"main-content-wrapper\">              <div class=\"content-wrapper block-layout-center content-wrapper-pb-0 \">        <div class=\"content-title-col\">          <div class=\"content-pretitle\">Are you a customer?<\/div>                      <h2 class=\"content-title\">All information at a click<\/h2>                    <\/div>        <div class=\"content-info-col offset-info\">                            <\/div>      <\/div>                              <div class=\"cards-content-wrapper cards-style-1\">  <div class=\"cards-slider cards-slider-3 swiper\">    <input class=\"itemCols\" type=\"hidden\" name=\"itemCols\" value=\"4\">    <input class=\"itemRows\" type=\"hidden\" name=\"itemRows\" value=\"2\">    <input class=\"itemGap\" type=\"hidden\" name=\"itemGap\" value=\"25\">    <div class=\"swiper-wrapper dynamic-wrapper\">      <!-- Slides -->                                                                                                                                                                              <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Periodic inspection information<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                      <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/connection-request-status\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Status of my application<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                      <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/new-access-tariffs\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Information on access fees<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                      <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/technical-operations\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Technical operations<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                      <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/actions-on-existing-connections\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Action on existing connections<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                      <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/identify-our-staff\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Identify our staff<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                      <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/types-of-notices\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Types of notices<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                      <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/gas-meters\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Meters<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                                                                                                          <\/div>    <div class=\"swiper-navigation-wrapper\">  <div class=\"swiper-button-wrapper\">    <div class=\"swiper-button-prev\"><span>&nbsp;<\/span><\/div>    <div class=\"swiper-button-next\"><span>&nbsp;<\/span><\/div>  <\/div>  <div class=\"swiper-pagination-wrapper\">    <div class=\"swiper-pagination\"><\/div>  <\/div><\/div>  <\/div>  <\/div>                <\/div>    <\/div>                <\/section>                                ","protected":false},"excerpt":{"rendered":"<p><script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle,<\/script><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":15762,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-15799","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/comments?post=15799"}],"version-history":[{"count":4,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15799\/revisions"}],"predecessor-version":[{"id":34493,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15799\/revisions\/34493"}],"up":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15762"}],"wp:attachment":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/media?parent=15799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}