{"id":15819,"date":"2024-02-26T11:05:37","date_gmt":"2024-02-26T10:05:37","guid":{"rendered":"https:\/\/www.nedgia.es\/household\/emergency-service\/"},"modified":"2026-03-03T11:58:17","modified_gmt":"2026-03-03T10:58:17","slug":"emergency-service","status":"publish","type":"page","link":"https:\/\/www.nedgia.es\/en\/household\/emergency-service\/","title":{"rendered":"Emergency service"},"content":{"rendered":"<script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle, avenida etc. y revisa que est\u00e1 bien escrito.\";        var piso_no_encontrado = \"Piso no encontrado.\";    var campo_obligatorio = \"Campo obligatorio.\";    var email_incorrecto = \"El campo deber\u00eda ser direccion@dominio.es\";    var formato_incorrecto = \"Formato incorrecto\";    var seleccionar_condiciones = \"Debe seleccionar las condiciones legales.\";    var formato_dni = \"El campo deber\u00eda tener el siguiente formato: 12345678Z o Y8237411K\";    var emails_no_coinciden = \"Los emails no coinciden.\";    var telefono_caracteres = \"El tel\u00e9fono debe tener 9 caracteres.\";    var campo_incorrecto = \"Campo incorrecto\";    var escalera = \"Escalera\";    var bloque = \"Bloque\";    var piso = \"Piso\";    var puerta = \"Puerta\";    var NoZonaNedgia = \"Lo sentimos pero tu domicilio no est\u00e1 en la zona donde Nedgia\u00a0 distribuye gas natural. Encuentra la Empresa Distribuidora que te corresponde en el siguiente \";        var link =  \"link\";    var aqui =  \"aqu\u00ed\";    var FincaNoInmuebleCertificadoNo_1 = \"Nos consta que ya tienes gas natural en tu finca. Ahora el siguiente paso ser\u00e1 realizar la instalaci\u00f3n en tu vivienda, contactando con un instalador autorizado. Te explicamos como hacerlo \";    var FincaNoInmuebleCertificadoNo_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaEInmueble_1 = \"Nos consta que ya dispones de suministro de gas natural en tu domicilio.\";    var FincaEInmueble_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";        var FincaNoInmuebleCertificadoSi_1 = \"Nos consta que ya tienes la instalaci\u00f3n de gas natural en tu domicilio realizada. Ahora solo te falta gestionar el contrato de gas natural con una empresa comercializadora. Te explicamos como hacerlo. \";    var FincaNoInmuebleCertificadoSi_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var SelecNum = \"Selec. Num.\";    var SelecBloqueEscalera = \"Selec. Bloque Escalera Piso Puerta\";    var NumeroPiso = \"N\u00famero\";    var BloqueEscaleraPisoPuerta = \"Bloque Escalera Piso Puerta\";<\/script><script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle, avenida etc. y revisa que est\u00e1 bien escrito.\";    var piso_no_encontrado = \"Piso no encontrado.\";    var campo_obligatorio = \"Campo obligatorio.\";    var email_incorrecto = \"El campo deber\u00eda ser direccion@dominio.es\";    var formato_incorrecto = \"Formato incorrecto\";    var seleccionar_politica_privacidad = \"Debe seleccionar los t\u00e9rminos y condiciones.\";    var seleccionar_condiciones = \"Debe seleccionar las condiciones legales.\";    var formato_dni = \"El campo deber\u00eda tener el siguiente formato: 12345678Z o Y8237411K\";    var emails_no_coinciden = \"Los emails no coinciden.\";    var telefono_caracteres = \"El tel\u00e9fono debe tener 9 caracteres.\";    var campo_incorrecto = \"Campo incorrecto\";    var escalera = \"Escalera\";    var bloque = \"Bloque\";    var piso = \"Piso\";    var puerta = \"Puerta\";    var NoZonaNedgia = \"Lo sentimos pero tu domicilio no est\u00e1 en la zona donde Nedgia\u00a0 distribuye gas natural. Encuentra la Empresa Distribuidora que te corresponde en el siguiente \";    var link = \"link\";    var aqui = \"aqu\u00ed\";    var FincaNoInmuebleCertificadoNo_1 = \"Nos consta que ya tienes gas natural en tu finca. Ahora el siguiente paso ser\u00e1 realizar la instalaci\u00f3n en tu vivienda, contactando con un instalador autorizado. Te explicamos como hacerlo \";    var FincaNoInmuebleCertificadoNo_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaEInmueble_1 = \"Nos consta que ya dispones de suministro de gas natural en tu domicilio.\";    var FincaEInmueble_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaNoInmuebleCertificadoSi_1 = \"Nos consta que ya tienes la instalaci\u00f3n de gas natural en tu domicilio realizada. Ahora solo te falta gestionar el contrato de gas natural con una empresa comercializadora. Te explicamos como hacerlo. \";    var FincaNoInmuebleCertificadoSi_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var SelecNum = \"Selec. Num.\";    var SelecBloqueEscalera = \"Selec. Bloque Escalera Piso Puerta\";    var NumeroPiso = \"N\u00famero\";    var BloqueEscaleraPisoPuerta = \"Bloque Escalera Piso Puerta\";<\/script><section class=\"block-style-1 nedgia-block  wp-block-hero\">    <div class=\"container mx-auto\">        <div class=\"hero-slider swiper\">      <input class=\"sliderAutoplay\" type=\"hidden\" name=\"sliderAutoplay\" value=\"\">      <input class=\"sliderTime\" type=\"hidden\" name=\"sliderTime\" value=\"\">      <input class=\"sliderLoop\" type=\"hidden\" name=\"sliderLoop\" value=\"\">      <div class=\"swiper-wrapper\">          <!-- Slides -->                                    <div class=\"swiper-slide\">                <div class=\"hero-slide-wrapper\">                  <div class=\"hero-content\">                    <div>                                                                    <h1 class=\"hero-title title-lg\">Emergency service, with your safety in mind<\/h1>                                              <div class=\"hero-description\">At Nedgia we offer you a 24-hour Emergency Service, 365 days a year.<\/div>                                                                                                                  <div class=\"button-wrapper hero-button-wrapper\">                                                                      <\/div>                    <\/div>                  <\/div>                  <div class=\"hero-image\">                    <div class=\"link-wrapper\">                                          <\/div>                    <figure class=\"hero-cover-image\">                        <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/02\/servicio-de-urgencias.jpg\"                            alt=\"\" loading=\"lazy\" \/>                    <\/figure>                                                          <\/div>                                  <\/div>              <\/div>                            <\/div>      <div class=\"hero-swiper-navigation-wrapper\">        <div class=\"hero-swiper-button-wrapper\">          <div class=\"swiper-button-prev\"><span>&nbsp;<\/span><\/div>          <div class=\"swiper-button-next\"><span>&nbsp;<\/span><\/div>        <\/div>        <div class=\"hero-swiper-pagination-wrapper\">          <div class=\"swiper-pagination swiper-pagination-hero\"><\/div>        <\/div>      <\/div>  <\/div>    <\/div>                <\/section>                                <section class=\"block-style-7 nedgia-block  wp-block-image-text\">    <div class=\"container mx-auto\">        <div class=\"image-text-wrapper \">                                    <div class=\"image-text-col-image image-text-col-2 image-lg image-padding-off image-h-center image-v-center\">              <figure>                <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/02\/denuncia-de-irregularidades.jpg\"                    alt=\"\" loading=\"lazy\" \/>            <\/figure>                        <\/div>                                    <div class=\"image-text-col-text image-text-col-2\">                                          <div class=\"content-info-wrapper\">      <div class=\"pretitle\">If you smell gas or suspect that there is a leak<\/div>          <h2 class=\"title\">Call free<br>900 750 750<\/h2>                <\/div>                                    <\/div>                      <\/div>    <\/div>                <\/section>                                <section class=\"block-style-2 nedgia-block block-type-cards  wp-block-content\">    <div class=\"container mx-auto\">        <div class=\"main-content-wrapper\">              <div class=\"content-wrapper block-layout-column content-wrapper-pb-0 \">        <div class=\"content-title-col\">                                <h2 class=\"content-title\">What to do if you smell gas?<\/h2>                    <\/div>        <div class=\"content-info-col \">                      <div class=\"content-description \">                            Here you&#8217;ll find all the safety tips you should follow if you notice a smell of gas in your home.            <\/div>                            <\/div>      <\/div>                              <div class=\"cards-content-wrapper cards-style-1\">  <div class=\"cards-slider cards-slider-3 swiper\">    <input class=\"itemCols\" type=\"hidden\" name=\"itemCols\" value=\"3\">    <input class=\"itemRows\" type=\"hidden\" name=\"itemRows\" value=\"2\">    <input class=\"itemGap\" type=\"hidden\" name=\"itemGap\" value=\"25\">    <div class=\"swiper-wrapper manual-wrapper\">      <!-- Slides -->                                                              <div class=\"swiper-slide cards-type-basic-slide\">\t    <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <h3 class=\"card-title\">Open doors and windows<\/h3>                                        <div class=\"card-description \">                                Open doors and windows so the space is well ventilated. Where there is a possible case of asphyxiation, get some fresh air and ask for medical attention immediately.              <\/div>                                  <\/div>        <\/div>      <\/div>    <\/div>  <\/div>                                  <div class=\"swiper-slide cards-type-basic-slide\">\t    <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <h3 class=\"card-title\">Close the mains shut-off valve<\/h3>                                        <div class=\"card-description \">                                Turn off all gas appliances and pilot lights and close the mains shut-off valve. If you still smell gas after closing the mains shut-off valve, ventilate the house and go outside the building until the emergency personnel arrive.              <\/div>                                  <\/div>        <\/div>      <\/div>    <\/div>  <\/div>                                  <div class=\"swiper-slide cards-type-basic-slide\">\t    <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <h3 class=\"card-title\">Do not use electrical appliances<\/h3>                                        <div class=\"card-description \">                                Do not use any electrical appliances and do not use any switches.              <\/div>                                  <\/div>        <\/div>      <\/div>    <\/div>  <\/div>                                  <div class=\"swiper-slide cards-type-basic-slide\">\t    <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <h3 class=\"card-title\">Call the emergency line on 900 750 750<\/h3>                                        <div class=\"card-description \">                                Call our emergency line on 900 750 750, and we will quickly come and inspect your installation. Only call in case of emergency to avoid blocking the line.              <\/div>                                  <\/div>        <\/div>      <\/div>    <\/div>  <\/div>                                  <div class=\"swiper-slide cards-type-basic-slide\">\t    <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <h3 class=\"card-title\">Do not cause flames or sparks<\/h3>                                        <div class=\"card-description \">                                Do not generate flames or sparks. Above all, do not smoke.              <\/div>                                  <\/div>        <\/div>      <\/div>    <\/div>  <\/div>                                  <div class=\"swiper-slide cards-type-basic-slide\">\t    <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <h3 class=\"card-title\">Do not generate flames or sparks. Above all, do not smoke.<\/h3>                                        <div class=\"card-description \">                                No vuelvas a abrir la llave de paso hasta haber reparado la instalaci\u00f3n o el aparato averiado.              <\/div>                                  <\/div>        <\/div>      <\/div>    <\/div>  <\/div>                                                <\/div>    <div class=\"swiper-navigation-wrapper\">  <div class=\"swiper-button-wrapper\">    <div class=\"swiper-button-prev\"><span>&nbsp;<\/span><\/div>    <div class=\"swiper-button-next\"><span>&nbsp;<\/span><\/div>  <\/div>  <div class=\"swiper-pagination-wrapper\">    <div class=\"swiper-pagination\"><\/div>  <\/div><\/div>  <\/div>  <\/div>                <\/div>    <\/div>                <\/section>                                <section class=\"block-style-3 nedgia-block block-type-accordion  wp-block-content\">    <div class=\"container mx-auto\">        <div class=\"main-content-wrapper\">              <div class=\"content-wrapper block-layout-column content-wrapper-pb-0 \">        <div class=\"content-title-col\">          <div class=\"content-pretitle\">Do you have any more questions?<\/div>                      <h2 class=\"content-title\">Questions and answers about gas irregularities<\/h2>                    <\/div>        <div class=\"content-info-col offset-info\">                                <div class=\"button-wrapper content-button-wrapper\">                                                                                                    <\/div>                  <\/div>      <\/div>                              <div  class=\"accordion-content-wrapper  accordion-block  accordion-bottom  \"  data-accordion-auto-close=\"\"  data-accordion-start=\"0\">  <div class=\"accordion-main-wrapper\">                    <div class=\"accordion-wrapper accordion-default\">                <div class=\"accordion-header-wrapper\">          <div class=\"accordion-header-wrapper-inner\">                        <div class=\"accordion-header-text\">              <div class=\"accordion-header-title\">How does the emergency helpline work?<\/div>                                        <\/div>          <\/div>        <\/div>                <div class=\"accordion-body-wrapper\">                                                                  <div class=\"accordion-wysiwyg-wrapper\">                                                                                                            <div class=\"accordion-wysiwyg-item\">                                                                        <div class=\"description\">                                        <p>This service covers the necessary steps to both eliminate and reduce any risk and to return your gas supply to normal.<br \/>Freephone service on 900 750 750<\/p>                                      <\/div>                                                                <\/div>                                                                                                    <\/div>                                        <\/div>      <\/div>            <div class=\"accordion-wrapper accordion-default\">                <div class=\"accordion-header-wrapper\">          <div class=\"accordion-header-wrapper-inner\">                        <div class=\"accordion-header-text\">              <div class=\"accordion-header-title\">What should you know?<\/div>                                        <\/div>          <\/div>        <\/div>                <div class=\"accordion-body-wrapper\">                                                                  <div class=\"accordion-wysiwyg-wrapper\">                                                                                                            <div class=\"accordion-wysiwyg-item\">                                                                        <div class=\"description\">                                        <p>The Emergency Service does not cover any repairs to the gas installation from the supply valve, unless that installation belongs to Nedgia.<br \/>Please remember that, for shared areas in your building, it is the owner or their representative who must take responsibility for conservation and maintenance. Inside your home you must keep the installation in perfect condition and make proper use of the same.<\/p>                                      <\/div>                                                                <\/div>                                                                                                    <\/div>                                        <\/div>      <\/div>            <div class=\"accordion-wrapper accordion-default\">                <div class=\"accordion-header-wrapper\">          <div class=\"accordion-header-wrapper-inner\">                        <div class=\"accordion-header-text\">              <div class=\"accordion-header-title\">When should you call?<\/div>                                        <\/div>          <\/div>        <\/div>                <div class=\"accordion-body-wrapper\">                                                                  <div class=\"accordion-wysiwyg-wrapper\">                                                                                                            <div class=\"accordion-wysiwyg-item\">                                                                        <div class=\"description\">                                        <p>Call us if you think there might be any risk caused by natural gas or you notice a supply fault, such as high or low pressure or a lack of gas.<\/p><p>Nedgia specialists will classify the incident\u00a0according to the risk or severity and will tell you what you should do over the telephone. If the problem cannot be resolved over the telephone, they will send a\u00a0specialised technician\u00a0from Nedgia\u00a0to eliminate the risks.<\/p>                                      <\/div>                                                                <\/div>                                                                                                    <\/div>                                        <\/div>      <\/div>            <\/div><\/div>                <\/div>    <\/div>                <\/section>                                <section class=\"block-style-3 nedgia-block block-type-cards  wp-block-content\">    <div class=\"container mx-auto\">        <div class=\"main-content-wrapper\">              <div class=\"content-wrapper block-layout-center content-wrapper-pb-0 \">        <div class=\"content-title-col\">                                <h2 class=\"content-title\">You may also be interested in<\/h2>                    <\/div>        <div class=\"content-info-col \">                                <div class=\"button-wrapper content-button-wrapper\">                                                                                                    <\/div>                  <\/div>      <\/div>                              <div class=\"cards-content-wrapper cards-style-1\">  <div class=\"cards-slider cards-slider-3 swiper\">    <input class=\"itemCols\" type=\"hidden\" name=\"itemCols\" value=\"2\">    <input class=\"itemRows\" type=\"hidden\" name=\"itemRows\" value=\"1\">    <input class=\"itemGap\" type=\"hidden\" name=\"itemGap\" value=\"25\">    <div class=\"swiper-wrapper manual-wrapper\">      <!-- Slides -->                                                              <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/household\/energy-efficiency-tips\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <h3 class=\"card-title\">Energy efficiency tips<\/h3>                                        <div class=\"card-description \">                                Together we will reduce your home\u2019s energy consumption.              <\/div>                                  <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                  <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/help\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <h3 class=\"card-title\">Help<\/h3>                                        <div class=\"card-description \">                                Consult our help centre.              <\/div>                                  <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                <\/div>    <div class=\"swiper-navigation-wrapper\">  <div class=\"swiper-button-wrapper\">    <div class=\"swiper-button-prev\"><span>&nbsp;<\/span><\/div>    <div class=\"swiper-button-next\"><span>&nbsp;<\/span><\/div>  <\/div>  <div class=\"swiper-pagination-wrapper\">    <div class=\"swiper-pagination\"><\/div>  <\/div><\/div>  <\/div>  <\/div>                <\/div>    <\/div>                <\/section>                                ","protected":false},"excerpt":{"rendered":"<p><script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle,<\/script><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":15814,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-15819","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/comments?post=15819"}],"version-history":[{"count":5,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15819\/revisions"}],"predecessor-version":[{"id":33643,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15819\/revisions\/33643"}],"up":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15814"}],"wp:attachment":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/media?parent=15819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}