{"id":17959,"date":"2024-07-15T11:43:51","date_gmt":"2024-07-15T09:43:51","guid":{"rendered":"https:\/\/www.nedgia.es\/customers\/customers-solve-supply-cut\/"},"modified":"2026-03-14T18:35:21","modified_gmt":"2026-03-14T17:35:21","slug":"solve-supply-cut","status":"publish","type":"page","link":"https:\/\/www.nedgia.es\/en\/customers\/solve-supply-cut\/","title":{"rendered":"Customers &#8211; Solve supply cut"},"content":{"rendered":"<script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle, avenida etc. y revisa que est\u00e1 bien escrito.\";        var piso_no_encontrado = \"Piso no encontrado.\";    var campo_obligatorio = \"Campo obligatorio.\";    var email_incorrecto = \"El campo deber\u00eda ser direccion@dominio.es\";    var formato_incorrecto = \"Formato incorrecto\";    var seleccionar_condiciones = \"Debe seleccionar las condiciones legales.\";    var formato_dni = \"El campo deber\u00eda tener el siguiente formato: 12345678Z o Y8237411K\";    var emails_no_coinciden = \"Los emails no coinciden.\";    var telefono_caracteres = \"El tel\u00e9fono debe tener 9 caracteres.\";    var campo_incorrecto = \"Campo incorrecto\";    var escalera = \"Escalera\";    var bloque = \"Bloque\";    var piso = \"Piso\";    var puerta = \"Puerta\";    var NoZonaNedgia = \"Lo sentimos pero tu domicilio no est\u00e1 en la zona donde Nedgia\u00a0 distribuye gas natural. Encuentra la Empresa Distribuidora que te corresponde en el siguiente \";        var link =  \"link\";    var aqui =  \"aqu\u00ed\";    var FincaNoInmuebleCertificadoNo_1 = \"Nos consta que ya tienes gas natural en tu finca. Ahora el siguiente paso ser\u00e1 realizar la instalaci\u00f3n en tu vivienda, contactando con un instalador autorizado. Te explicamos como hacerlo \";    var FincaNoInmuebleCertificadoNo_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaEInmueble_1 = \"Nos consta que ya dispones de suministro de gas natural en tu domicilio.\";    var FincaEInmueble_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";        var FincaNoInmuebleCertificadoSi_1 = \"Nos consta que ya tienes la instalaci\u00f3n de gas natural en tu domicilio realizada. Ahora solo te falta gestionar el contrato de gas natural con una empresa comercializadora. Te explicamos como hacerlo. \";    var FincaNoInmuebleCertificadoSi_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var SelecNum = \"Selec. Num.\";    var SelecBloqueEscalera = \"Selec. Bloque Escalera Piso Puerta\";    var NumeroPiso = \"N\u00famero\";    var BloqueEscaleraPisoPuerta = \"Bloque Escalera Piso Puerta\";<\/script><script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle, avenida etc. y revisa que est\u00e1 bien escrito.\";    var piso_no_encontrado = \"Piso no encontrado.\";    var campo_obligatorio = \"Campo obligatorio.\";    var email_incorrecto = \"El campo deber\u00eda ser direccion@dominio.es\";    var formato_incorrecto = \"Formato incorrecto\";    var seleccionar_politica_privacidad = \"Debe seleccionar los t\u00e9rminos y condiciones.\";    var seleccionar_condiciones = \"Debe seleccionar las condiciones legales.\";    var formato_dni = \"El campo deber\u00eda tener el siguiente formato: 12345678Z o Y8237411K\";    var emails_no_coinciden = \"Los emails no coinciden.\";    var telefono_caracteres = \"El tel\u00e9fono debe tener 9 caracteres.\";    var campo_incorrecto = \"Campo incorrecto\";    var escalera = \"Escalera\";    var bloque = \"Bloque\";    var piso = \"Piso\";    var puerta = \"Puerta\";    var NoZonaNedgia = \"Lo sentimos pero tu domicilio no est\u00e1 en la zona donde Nedgia\u00a0 distribuye gas natural. Encuentra la Empresa Distribuidora que te corresponde en el siguiente \";    var link = \"link\";    var aqui = \"aqu\u00ed\";    var FincaNoInmuebleCertificadoNo_1 = \"Nos consta que ya tienes gas natural en tu finca. Ahora el siguiente paso ser\u00e1 realizar la instalaci\u00f3n en tu vivienda, contactando con un instalador autorizado. Te explicamos como hacerlo \";    var FincaNoInmuebleCertificadoNo_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaEInmueble_1 = \"Nos consta que ya dispones de suministro de gas natural en tu domicilio.\";    var FincaEInmueble_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaNoInmuebleCertificadoSi_1 = \"Nos consta que ya tienes la instalaci\u00f3n de gas natural en tu domicilio realizada. Ahora solo te falta gestionar el contrato de gas natural con una empresa comercializadora. Te explicamos como hacerlo. \";    var FincaNoInmuebleCertificadoSi_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var SelecNum = \"Selec. Num.\";    var SelecBloqueEscalera = \"Selec. Bloque Escalera Piso Puerta\";    var NumeroPiso = \"N\u00famero\";    var BloqueEscaleraPisoPuerta = \"Bloque Escalera Piso Puerta\";<\/script><section class=\"block-style-1 nedgia-block  wp-block-hero\">    <div class=\"container mx-auto\">        <div class=\"hero-slider swiper\">      <input class=\"sliderAutoplay\" type=\"hidden\" name=\"sliderAutoplay\" value=\"\">      <input class=\"sliderTime\" type=\"hidden\" name=\"sliderTime\" value=\"\">      <input class=\"sliderLoop\" type=\"hidden\" name=\"sliderLoop\" value=\"\">      <div class=\"swiper-wrapper\">          <!-- Slides -->                                    <div class=\"swiper-slide\">                <div class=\"hero-slide-wrapper\">                  <div class=\"hero-content\">                    <div>                                                                    <h1 class=\"hero-title title-lg\">Solve supply cut<\/h1>                                                                                                                                                                <div class=\"button-wrapper hero-button-wrapper\">                                                                      <\/div>                    <\/div>                  <\/div>                  <div class=\"hero-image\">                    <div class=\"link-wrapper\">                                          <\/div>                    <figure class=\"hero-cover-image\">                        <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/07\/solucionar-corte-suministro.png\"                            alt=\"\" loading=\"lazy\" \/>                    <\/figure>                                                          <\/div>                                  <\/div>              <\/div>                            <\/div>      <div class=\"hero-swiper-navigation-wrapper\">        <div class=\"hero-swiper-button-wrapper\">          <div class=\"swiper-button-prev\"><span>&nbsp;<\/span><\/div>          <div class=\"swiper-button-next\"><span>&nbsp;<\/span><\/div>        <\/div>        <div class=\"hero-swiper-pagination-wrapper\">          <div class=\"swiper-pagination swiper-pagination-hero\"><\/div>        <\/div>      <\/div>  <\/div>    <\/div>                <\/section>                                <section class=\"block-style-5 nedgia-block  wp-block-content\">    <div class=\"container mx-auto\">        <div class=\"main-content-wrapper\">              <div class=\"content-wrapper block-layout-center  \">        <div class=\"content-title-col\">          <div class=\"content-pretitle\">Your supply may be interrupted for a number of reasons:<\/div>                      <h2 class=\"content-title\">Discover them here<\/h2>                    <\/div>        <div class=\"content-info-col offset-info\">                            <\/div>      <\/div>              <\/div>    <\/div>                <\/section>                                <section class=\"block-style-2 nedgia-block  wp-block-image-text\">    <div class=\"container mx-auto\">        <div class=\"image-text-wrapper \">                                    <div class=\"image-text-col-image image-text-col-2 image-lg image-padding-off image-h-center image-v-center\">              <figure>                <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/02\/denuncia-de-irregularidades.jpg\"                    alt=\"\" loading=\"lazy\" \/>            <\/figure>                        <\/div>                                    <div class=\"image-text-col-text image-text-col-2\">                                          <div class=\"content-info-wrapper\">                <h2 class=\"title\">As instructed by your supply company<\/h2>                      <div class=\"description  wpautop-format \">        <p>If there are incidents with bills or non-payments, they may have requested that we interrupt the supply.<\/p><p>Contact your supply company, who will advise you on the steps to follow.<\/p><p>Once the problem has been solved, we will call you and come to restore your supply, at which time you must be present.<\/p>      <\/div>              <div class=\"button-wrapper\">        <a class=\"button             button-style-1\" target=\"_blank\" href=\"https:\/\/sede.cnmc.gob.es\/listado\/censo\/4\">    <span>List of supply companies<\/span>    <svg class=\"h-4 w-2\" width=\"8\" height=\"16\" viewBox=\"0 0 8 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">  <path d=\"M4.97656 5.99962L0.851562 1.87462L2.0299 0.696289L7.33323 5.99962L2.0299 11.303L0.851562 10.1246L4.97656 5.99962Z\" fill=\"currentColor\"\/><\/svg><\/a>              <\/div>      <\/div>                                    <\/div>                      <\/div>    <\/div>                <\/section>                                <section class=\"block-style-2 nedgia-block  wp-block-image-text\">    <div class=\"container mx-auto\">        <div class=\"image-text-wrapper \">                                  <div class=\"image-text-col-text image-text-col-2\">                                          <div class=\"content-info-wrapper\">                <h2 class=\"title\">For incidents in the periodic inspection process<\/h2>                      <div class=\"description  wpautop-format \">        <p>Incidents in the periodic inspection process are common and can lead to an interruption of supply.<\/p><p>Incidents can be of many different types: failure to pass the inspection, absence on the day of the inspection, problems in the community or individual receiver installation, or other causes that, provided they are rectified and properly documented, may enable the supply to be reactivated.<\/p>      <\/div>              <div class=\"button-wrapper\">        <a class=\"button             button-style-1\" href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/failed-inspection\/\">    <span>Further information<\/span>    <svg class=\"h-4 w-2\" width=\"8\" height=\"16\" viewBox=\"0 0 8 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">  <path d=\"M4.97656 5.99962L0.851562 1.87462L2.0299 0.696289L7.33323 5.99962L2.0299 11.303L0.851562 10.1246L4.97656 5.99962Z\" fill=\"currentColor\"\/><\/svg><\/a>              <\/div>      <\/div>                                    <\/div>                                      <div class=\"image-text-col-image image-text-col-2 image-lg image-padding-off image-h-center image-v-center\">              <figure>                <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/02\/hero-inspeccion-periodica-de-gas.jpg\"                    alt=\"\" loading=\"lazy\" \/>            <\/figure>                        <\/div>                      <\/div>    <\/div>                <\/section>                                <section class=\"block-style-2 nedgia-block  wp-block-image-text\">    <div class=\"container mx-auto\">        <div class=\"image-text-wrapper \">                                    <div class=\"image-text-col-image image-text-col-2 image-lg image-padding-off image-h-center image-v-center\">              <figure>                <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/03\/50_0092-Operario-bajando-con-ganchos.jpg\"                    alt=\"Operario trabajando en instalaci\u00f3n de gas\" loading=\"lazy\" \/>            <\/figure>                        <\/div>                                    <div class=\"image-text-col-text image-text-col-2\">                                          <div class=\"content-info-wrapper\">                <h2 class=\"title\">Due to network or installation incidents<\/h2>                      <div class=\"description  wpautop-format \">        <p>When maintenance work is carried out on supply networks or property Community Receiver Installations (CRI), this may result in occasional and temporary supply interruptions.<\/p><p>If you think this could be your case, please contact Nedgia S.A.&#39;s emergency service on <span style=\"font-size: 1.3rem;\"><strong>900 750 750<\/strong><\/span><\/p>      <\/div>          <\/div>                                    <\/div>                      <\/div>    <\/div>                <\/section>                                <section class=\"block-style-2 nedgia-block  wp-block-image-text\">    <div class=\"container mx-auto\">        <div class=\"image-text-wrapper \">                                  <div class=\"image-text-col-text image-text-col-2\">                                          <div class=\"content-info-wrapper\">                <h2 class=\"title\">For anomalies at the supply point<\/h2>                      <div class=\"description  wpautop-format \">        <p>If you think this is your case or you don&#39;t know the general cause you can call <span style=\"font-size: 1.3rem;\"><strong>900 100 252<\/strong><\/span> where we will give you instructions on how to solve it.<\/p>      <\/div>          <\/div>                                    <\/div>                                      <div class=\"image-text-col-image image-text-col-2 image-lg image-padding-off image-h-center image-v-center\">              <figure>                <img decoding=\"async\" src=\"https:\/\/www.nedgia.es\/wp-content\/uploads\/2024\/10\/159_Digitalizacion-Innovacion.png\"                    alt=\"\" loading=\"lazy\" \/>            <\/figure>                        <\/div>                      <\/div>    <\/div>                <\/section>                                <section class=\"block-style-3 nedgia-block block-type-cards  wp-block-content\">    <div class=\"container mx-auto\">        <div class=\"main-content-wrapper\">              <div class=\"content-wrapper block-layout-center content-wrapper-pb-0 \">        <div class=\"content-title-col\">                                <h2 class=\"content-title\">You may also be interested in<\/h2>                    <\/div>        <div class=\"content-info-col \">                            <\/div>      <\/div>                              <div class=\"cards-content-wrapper cards-style-1\">  <div class=\"cards-slider cards-slider-3 swiper\">    <input class=\"itemCols\" type=\"hidden\" name=\"itemCols\" value=\"3\">    <input class=\"itemRows\" type=\"hidden\" name=\"itemRows\" value=\"1\">    <input class=\"itemGap\" type=\"hidden\" name=\"itemGap\" value=\"25\">    <div class=\"swiper-wrapper manual-wrapper\">      <!-- Slides -->                                                              <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/failed-inspection\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Your installation has failed the inspection<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                  <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/out-on-the-day-of-the-inspection\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Out on the day of the inspection<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                  <div class=\"swiper-slide cards-type-basic-slide\">\t\t\t<a class=\"card-link \" href=\"https:\/\/www.nedgia.es\/en\/customers\/periodic-inspection\/community-receiver-installation-inspection\/\"  target=\"_self\">      <div class=\"card-slide-wrapper cards-type-basic-wrapper\" data-ccaa=\"\">      <div class=\"card-content\">        <div>          <div class=\"card-top-info\">                                                              <\/div>          <div class=\"card-bottom-info \">                          <p class=\"card-title\">Common receiving installation<\/p>                                                <\/div>        <\/div>      <\/div>    <\/div>      <\/a>  <\/div>                                                <\/div>    <div class=\"swiper-navigation-wrapper\">  <div class=\"swiper-button-wrapper\">    <div 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No utilices el tipo de v\u00eda como calle,<\/script><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":15762,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-17959","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/17959","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/comments?post=17959"}],"version-history":[{"count":6,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/17959\/revisions"}],"predecessor-version":[{"id":34483,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/17959\/revisions\/34483"}],"up":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/pages\/15762"}],"wp:attachment":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/media?parent=17959"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}