{"id":15348,"date":"2020-12-18T08:23:17","date_gmt":"2020-12-18T07:23:17","guid":{"rendered":"https:\/\/www.nedgia.es\/sala-de-prensa\/we-are-improving-our-installers-digital-experience-with-the-launch-of-a-new-private-area-on-our-website\/"},"modified":"2025-07-21T19:40:13","modified_gmt":"2025-07-21T17:40:13","slug":"we-are-improving-our-installers-digital-experience-with-the-launch-of-a-new-private-area-on-our-website","status":"publish","type":"sala-de-prensa","link":"https:\/\/www.nedgia.es\/en\/nedgia-news\/we-are-improving-our-installers-digital-experience-with-the-launch-of-a-new-private-area-on-our-website\/","title":{"rendered":"We are improving our installers&#8217; digital experience with the launch of a new private area on our website"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle, avenida etc. y revisa que est\u00e1 bien escrito.\";        var piso_no_encontrado = \"Piso no encontrado.\";    var campo_obligatorio = \"Campo obligatorio.\";    var email_incorrecto = \"El campo deber\u00eda ser direccion@dominio.es\";    var formato_incorrecto = \"Formato incorrecto\";    var seleccionar_condiciones = \"Debe seleccionar las condiciones legales.\";    var formato_dni = \"El campo deber\u00eda tener el siguiente formato: 12345678Z o Y8237411K\";    var emails_no_coinciden = \"Los emails no coinciden.\";    var telefono_caracteres = \"El tel\u00e9fono debe tener 9 caracteres.\";    var campo_incorrecto = \"Campo incorrecto\";    var escalera = \"Escalera\";    var bloque = \"Bloque\";    var piso = \"Piso\";    var puerta = \"Puerta\";    var NoZonaNedgia = \"Lo sentimos pero tu domicilio no est\u00e1 en la zona donde Nedgia\u00a0 distribuye gas natural. Encuentra la Empresa Distribuidora que te corresponde en el siguiente \";        var link =  \"link\";    var aqui =  \"aqu\u00ed\";    var FincaNoInmuebleCertificadoNo_1 = \"Nos consta que ya tienes gas natural en tu finca. Ahora el siguiente paso ser\u00e1 realizar la instalaci\u00f3n en tu vivienda, contactando con un instalador autorizado. Te explicamos como hacerlo \";    var FincaNoInmuebleCertificadoNo_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaEInmueble_1 = \"Nos consta que ya dispones de suministro de gas natural en tu domicilio.\";    var FincaEInmueble_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";        var FincaNoInmuebleCertificadoSi_1 = \"Nos consta que ya tienes la instalaci\u00f3n de gas natural en tu domicilio realizada. Ahora solo te falta gestionar el contrato de gas natural con una empresa comercializadora. Te explicamos como hacerlo. \";    var FincaNoInmuebleCertificadoSi_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var SelecNum = \"Selec. Num.\";    var SelecBloqueEscalera = \"Selec. Bloque Escalera Piso Puerta\";    var NumeroPiso = \"N\u00famero\";    var BloqueEscaleraPisoPuerta = \"Bloque Escalera Piso Puerta\";<\/script><script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle, avenida etc. y revisa que est\u00e1 bien escrito.\";    var piso_no_encontrado = \"Piso no encontrado.\";    var campo_obligatorio = \"Campo obligatorio.\";    var email_incorrecto = \"El campo deber\u00eda ser direccion@dominio.es\";    var formato_incorrecto = \"Formato incorrecto\";    var seleccionar_politica_privacidad = \"Debe seleccionar los t\u00e9rminos y condiciones.\";    var seleccionar_condiciones = \"Debe seleccionar las condiciones legales.\";    var formato_dni = \"El campo deber\u00eda tener el siguiente formato: 12345678Z o Y8237411K\";    var emails_no_coinciden = \"Los emails no coinciden.\";    var telefono_caracteres = \"El tel\u00e9fono debe tener 9 caracteres.\";    var campo_incorrecto = \"Campo incorrecto\";    var escalera = \"Escalera\";    var bloque = \"Bloque\";    var piso = \"Piso\";    var puerta = \"Puerta\";    var NoZonaNedgia = \"Lo sentimos pero tu domicilio no est\u00e1 en la zona donde Nedgia\u00a0 distribuye gas natural. Encuentra la Empresa Distribuidora que te corresponde en el siguiente \";    var link = \"link\";    var aqui = \"aqu\u00ed\";    var FincaNoInmuebleCertificadoNo_1 = \"Nos consta que ya tienes gas natural en tu finca. Ahora el siguiente paso ser\u00e1 realizar la instalaci\u00f3n en tu vivienda, contactando con un instalador autorizado. Te explicamos como hacerlo \";    var FincaNoInmuebleCertificadoNo_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaEInmueble_1 = \"Nos consta que ya dispones de suministro de gas natural en tu domicilio.\";    var FincaEInmueble_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaNoInmuebleCertificadoSi_1 = \"Nos consta que ya tienes la instalaci\u00f3n de gas natural en tu domicilio realizada. Ahora solo te falta gestionar el contrato de gas natural con una empresa comercializadora. Te explicamos como hacerlo. \";    var FincaNoInmuebleCertificadoSi_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var SelecNum = \"Selec. Num.\";    var SelecBloqueEscalera = \"Selec. Bloque Escalera Piso Puerta\";    var NumeroPiso = \"N\u00famero\";    var BloqueEscaleraPisoPuerta = \"Bloque Escalera Piso Puerta\";<\/script><p>[vc_row][vc_column][vc_column_text]In the next few days, we will launch a new e-commerce platform that allows you to take out natural gas installation services and supply online.<br \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]In this new private area, contributor companies will be able to post their offers and directly receive natural gas installation requests from customers.<\/p><p>We continue to make progress in the digitalisation of our relationship with contributors by launching a new private area for them on our <a href=\"https:\/\/www.nedgia.es\/en\/contributors\/\">website<\/a>. This new platform is part of a new e-commerce strategy that we will soon be launching. The aim is to make it easier for our customers to contract natural gas installation services and supply.<\/p><p>With this new platform, we want to make communication between installers and customers easier and simpler. In this area, contributors will be able to directly receive requests from customers and provide quotes.<\/p><p>In this more visual and intuitive private area, guilds and installers will be able to view the power details of supply points and upload and view the status of gas registration requests and installation certificates, as they have done up to now. As a new feature, contributors will have their own area, their company details, where they can configure how they want the customers that access the new e-commerce platform to see them and post their rates and offers.<\/p><p>For our Head of Transformation and Commercial Strategy, <strong>Elena Longarela<\/strong>, \u201cwith this new private area we&#8217;re taking another step towards the digitalisation of our services, seeing as the technology and top data management allows us to understand our contributors\u2019 needs and offer them a higher-quality service, increase satisfaction and offer them business opportunities\u201d.<\/p><p>Contributors can learn more about our new private area through Canal Acerca, the support platform for contributor companies (900 500 405 or canalacerca@nedgia.es).<\/p><p><strong>About NEDGIA<\/strong><\/p><p>We are NEDGIA, the gas distributor of the Naturgy group and the leading natural gas distribution company in Spain, where we operate through our different companies in 11 autonomous communities. We supply natural gas to 70% of consumers, which represents over 5.4 million supply points. Our assets consist of more than 53,800 kilometres of infrastructure that we operate in 1,150 municipalities in Spain. This allows us to safely and efficiently supply natural gas today and will also allow us to distribute renewable gas and hydrogen in the future. Innovation, proximity and customer service are part of our raison d&#8217;\u00eatre and characterise our activity.[\/vc_column_text][\/vc_column][\/vc_row]<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>In the next few days, we will launch a new e-commerce platform that allows you to take out natural gas installation services and supply online.<\/p>\n","protected":false},"featured_media":12037,"parent":0,"menu_order":0,"template":"","categories":[138],"categoria_actualidad_nedgia":[273],"class_list":["post-15348","sala-de-prensa","type-sala-de-prensa","status-publish","has-post-thumbnail","hentry","category-corporate","categoria_actualidad_nedgia-corporate"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/sala-de-prensa\/15348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/sala-de-prensa"}],"about":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/types\/sala-de-prensa"}],"version-history":[{"count":3,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/sala-de-prensa\/15348\/revisions"}],"predecessor-version":[{"id":30622,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/sala-de-prensa\/15348\/revisions\/30622"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/media\/12037"}],"wp:attachment":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/media?parent=15348"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/categories?post=15348"},{"taxonomy":"categoria_actualidad_nedgia","embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/categoria_actualidad_nedgia?post=15348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}