{"id":38974,"date":"2026-06-09T19:18:05","date_gmt":"2026-06-09T17:18:05","guid":{"rendered":"https:\/\/www.nedgia.es\/actualidad-nedgia\/the-digitalisation-of-the-gas-network-key-to-better-customer-service\/"},"modified":"2026-06-18T11:52:19","modified_gmt":"2026-06-18T09:52:19","slug":"the-digitalisation-of-the-gas-network-key-to-better-customer-service","status":"publish","type":"sala-de-prensa","link":"https:\/\/www.nedgia.es\/en\/nedgia-news\/the-digitalisation-of-the-gas-network-key-to-better-customer-service\/","title":{"rendered":"The digitalisation of the gas network: key to better customer service"},"content":{"rendered":"<script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle, avenida etc. y revisa que est\u00e1 bien escrito.\";        var piso_no_encontrado = \"Piso no encontrado.\";    var campo_obligatorio = \"Campo obligatorio.\";    var email_incorrecto = \"El campo deber\u00eda ser direccion@dominio.es\";    var formato_incorrecto = \"Formato incorrecto\";    var seleccionar_condiciones = \"Debe seleccionar las condiciones legales.\";    var formato_dni = \"El campo deber\u00eda tener el siguiente formato: 12345678Z o Y8237411K\";    var emails_no_coinciden = \"Los emails no coinciden.\";    var telefono_caracteres = \"El tel\u00e9fono debe tener 9 caracteres.\";    var campo_incorrecto = \"Campo incorrecto\";    var escalera = \"Escalera\";    var bloque = \"Bloque\";    var piso = \"Piso\";    var puerta = \"Puerta\";    var NoZonaNedgia = \"Lo sentimos pero tu domicilio no est\u00e1 en la zona donde Nedgia\u00a0 distribuye gas natural. Encuentra la Empresa Distribuidora que te corresponde en el siguiente \";        var link =  \"link\";    var aqui =  \"aqu\u00ed\";    var FincaNoInmuebleCertificadoNo_1 = \"Nos consta que ya tienes gas natural en tu finca. Ahora el siguiente paso ser\u00e1 realizar la instalaci\u00f3n en tu vivienda, contactando con un instalador autorizado. Te explicamos como hacerlo \";    var FincaNoInmuebleCertificadoNo_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaEInmueble_1 = \"Nos consta que ya dispones de suministro de gas natural en tu domicilio.\";    var FincaEInmueble_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";        var FincaNoInmuebleCertificadoSi_1 = \"Nos consta que ya tienes la instalaci\u00f3n de gas natural en tu domicilio realizada. Ahora solo te falta gestionar el contrato de gas natural con una empresa comercializadora. Te explicamos como hacerlo. \";    var FincaNoInmuebleCertificadoSi_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var SelecNum = \"Selec. Num.\";    var SelecBloqueEscalera = \"Selec. Bloque Escalera Piso Puerta\";    var NumeroPiso = \"N\u00famero\";    var BloqueEscaleraPisoPuerta = \"Bloque Escalera Piso Puerta\";<\/script><script>    var municipio_no_encontrado = \"Municipio no encontrado.\";    var direccion_no_encontrada = \"Direcci\u00f3n no encontrada. No utilices el tipo de v\u00eda como calle, avenida etc. y revisa que est\u00e1 bien escrito.\";    var piso_no_encontrado = \"Piso no encontrado.\";    var campo_obligatorio = \"Campo obligatorio.\";    var email_incorrecto = \"El campo deber\u00eda ser direccion@dominio.es\";    var formato_incorrecto = \"Formato incorrecto\";    var seleccionar_politica_privacidad = \"Debe seleccionar los t\u00e9rminos y condiciones.\";    var seleccionar_condiciones = \"Debe seleccionar las condiciones legales.\";    var formato_dni = \"El campo deber\u00eda tener el siguiente formato: 12345678Z o Y8237411K\";    var emails_no_coinciden = \"Los emails no coinciden.\";    var telefono_caracteres = \"El tel\u00e9fono debe tener 9 caracteres.\";    var campo_incorrecto = \"Campo incorrecto\";    var escalera = \"Escalera\";    var bloque = \"Bloque\";    var piso = \"Piso\";    var puerta = \"Puerta\";    var NoZonaNedgia = \"Lo sentimos pero tu domicilio no est\u00e1 en la zona donde Nedgia\u00a0 distribuye gas natural. Encuentra la Empresa Distribuidora que te corresponde en el siguiente \";    var link = \"link\";    var aqui = \"aqu\u00ed\";    var FincaNoInmuebleCertificadoNo_1 = \"Nos consta que ya tienes gas natural en tu finca. Ahora el siguiente paso ser\u00e1 realizar la instalaci\u00f3n en tu vivienda, contactando con un instalador autorizado. Te explicamos como hacerlo \";    var FincaNoInmuebleCertificadoNo_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaEInmueble_1 = \"Nos consta que ya dispones de suministro de gas natural en tu domicilio.\";    var FincaEInmueble_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var FincaNoInmuebleCertificadoSi_1 = \"Nos consta que ya tienes la instalaci\u00f3n de gas natural en tu domicilio realizada. Ahora solo te falta gestionar el contrato de gas natural con una empresa comercializadora. Te explicamos como hacerlo. \";    var FincaNoInmuebleCertificadoSi_2 = \"Si la informaci\u00f3n de nuestro sistema no la consideras correcta, ll\u00e1manos al 900 100 252.\";    var SelecNum = \"Selec. Num.\";    var SelecBloqueEscalera = \"Selec. Bloque Escalera Piso Puerta\";    var NumeroPiso = \"N\u00famero\";    var BloqueEscaleraPisoPuerta = \"Bloque Escalera Piso Puerta\";<\/script><p>The way we consume and manage energy is changing, and digitalisation is playing a key role in this process. Against this backdrop, Nedgia continues evolving to offer a more efficient and secure service that is tailored to its customers\u2019 needs.<\/p><p>Juanma Belda, who is in charge of smart meter deployment at Nedgia, recently took part in an energy sector webinar where he discussed how digitalisation is transforming gas networks and what benefits this will bring for users.<\/p><h2 class=\"wp-block-heading\">Smart meters: a direct benefit for customers<\/h2><p>One of the important projects in this transformation process is the deployment of smart meters. These new devices will significantly improve the quality of service as they will offer:<\/p><ul class=\"wp-block-list\"><li>Real-time, daily consumption readings<\/li><li>Fewer estimated bills<\/li><li>Greater control over energy use<\/li><li>Enhanced security<\/li><li>More streamlined and efficient management<\/li><\/ul><p>Thanks to this technology, customers will be able to gain a better understanding of their energy consumption and make more informed decisions in their day-to-day lives.<\/p><h2 class=\"wp-block-heading\">Ready for the future of energy<\/h2><p>The digitalisation of the grid is part of Nedgia\u2019s commitment to connecting society with the energy of the future. This objective rests on two main pillars: the promotion of renewable gases and the modernisation of infrastructure.<\/p><p>In this regard, smart meters not only improve the customer experience, but also help optimise the operation of the network, facilitating the integration of more sustainable energy sources.<\/p><h2 class=\"wp-block-heading\">Planned and phased deployment<\/h2><p>These new meters are being deployed gradually in a carefully planned manner. This process involves significant technical and logistical challenges, as well as close communication with customers while the meters are being replaced.<\/p><p>Nedgia has been working for years on pilot projects that have enabled it to validate the technology and prepare for large-scale deployment, ensuring that the transition takes place with every safeguard possible.<\/p><h2 class=\"wp-block-heading\">Innovation for the benefit of people<\/h2><p>The digitalisation of gas networks is one of Nedgia\u2019s key priorities to ensure continuous improvement. Initiatives such as the deployment of smart meters are helping us move towards a more efficient, secure and sustainable energy model, while always putting the customer first.<\/p><p>Because the future of energy is not just about new sources, but also about providing a better service to people.<\/p>","protected":false},"excerpt":{"rendered":"<p>The way we consume and manage energy is changing, and digitalisation is playing a key role in this process. Against this backdrop, Nedgia continues evolving to offer a more efficient and secure service that is tailored to its customers\u2019 needs.<\/p>\n","protected":false},"featured_media":38854,"parent":0,"menu_order":0,"template":"","categories":[],"categoria_actualidad_nedgia":[304],"class_list":["post-38974","sala-de-prensa","type-sala-de-prensa","status-publish","has-post-thumbnail","hentry","categoria_actualidad_nedgia-digitalisation"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/sala-de-prensa\/38974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/sala-de-prensa"}],"about":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/types\/sala-de-prensa"}],"version-history":[{"count":1,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/sala-de-prensa\/38974\/revisions"}],"predecessor-version":[{"id":38975,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/sala-de-prensa\/38974\/revisions\/38975"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/media\/38854"}],"wp:attachment":[{"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/media?parent=38974"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/categories?post=38974"},{"taxonomy":"categoria_actualidad_nedgia","embeddable":true,"href":"https:\/\/www.nedgia.es\/en\/wp-json\/wp\/v2\/categoria_actualidad_nedgia?post=38974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}