What happens if I don’t have the inspection done?
If we are unable to verify that your installation is safe and functioning properly because we couldn’t reach you or schedule a visit, we will have to inform the competent authority of your autonomous community, as required by current legislation.
This may result in the suspension of your home’s gas supply. You must contact our customer service by calling 900 100 252, available Monday to Saturday from 8:00 to 22:00 (except national holidays), to schedule a new appointment.
Remember: In the event of a supply cut due to absence during the mandatory inspection visit, the inspection fee will be higher. Check our rates at this link.
Can I choose who carries out the periodic gas inspection?
Yes. From the date we send you the notification, you have at least 45 calendar days to contract the inspection with a certified gas installation company.
This company must inform us of the result and the cost will be included in your next bill. If you do not contract the inspection within this period, we will contact you to carry it out with us.
[Check certified installation companies i.nedgia.es/instaladoresgas]
What is the difference between a boiler check and a gas installation inspection?
Gas installation inspection:
It is mandatory every 5 years, and the owner of the installation must ensure it is carried out within the required timeframe.
It checks the safety of the entire gas installation (pipes, meter, ventilation and appliance combustion), both in the home and in the common areas of the building.
It must be carried out by an authorized technician, either from the gas distributor or a certified installation company.
The cost will be included in the gas bill.
Boiler check:
This is preventive maintenance that ensures the proper functioning and efficiency of the boiler.
It must be performed by an official technical service or an authorized installation company.
It does not replace the gas installation inspection, but complements it.
How can I reschedule my appointment?
Contact our customer service by calling 900 100 252, available Monday to Saturday from 8:00 to 22:00 (except national holidays), to schedule a new appointment.
Do I have to pay the person who carries out the inspection?
No. The gas supplier will charge the inspection cost on your next bill, regardless of whether it was done by us or by an authorized installation company. You can check our rates at this link.
Important: No technician is authorized to collect payment at your home. If someone asks you to pay in cash, be suspicious and report it to our customer service or to the relevant authorities.
My gas supply was cut off for not completing the periodic inspection, what should I do?
If your gas supply has been interrupted because you did not carry out the mandatory periodic inspection, you must contact our customer service by calling 900 100 252, available Monday to Saturday from 8:00 to 22:00 (except national holidays), to schedule a new appointment.
Remember: In the event of a supply cut due to absence during the mandatory inspection visit, the inspection fee will be higher. Check our rates at this link.
Who restores the supply?
If a total or partial shut-off occurred in the individual installation or gas appliances after detecting anomalies, the same installer who corrected them must restore the supply once resolved.
If the shut-off affected the communal installation, the installer must contact us to restore the supply to the entire building.
Is green hydrogen compatible with natural gas?
It is not directly compatible, but there is the possibility of combining it with other carrier molecules that would make it compatible through a process of methanation. As an example, the use of biogenic CO2 from the biomethane upgrading process is being considered since, as a transport element for green hydrogen, it can be used throughout the current logistics chain of the natural gas network, transported and distributed through the network, stored underground and consumed by existing equipment without having to make additional investments. In this case, it becomes 100% compatible with natural gas.
What are the uses for green hydrogen?
Hydrogen is already used today in the refining and fertiliser industry. It is produced by fossil fuel reforming processes, in what is called grey hydrogen. Grey hydrogen can be replaced by green hydrogen. In addition, its use will be important for electricity demand flexibility as a means of harnessing electricity generated at times when there are discharges due to excess unmanageable renewable generation in the system.
Will green hydrogen play a relevant role in the future?
Everything points to it being the most abundant element in the universe and, after oxygen, the most abundant element on Earth. It also produces water vapour during combustion. It is not considered a primary energy source, such as fossil fuels, solar and wind, as it is mainly in the form of water. Hydrogen is considered a means of storing, transporting and consuming energy, i.e. an energy carrier, like electricity.
What is Spain’s biomethane production potential?
Spain has the third largest renewable gas production potential in Europe. If all available waste were utilised, enough biomethane could be generated to meet 45% of national gas demand. By Autonomous Communities, Castile and León, Andalusia and Castile-La Mancha have the greatest potential. These three communities together account for 50% of the national potential.
What are the advantages of biomethane?
Biomethane is generated from organic waste from urban sources (municipal solid waste landfills, water treatment plants) or from agricultural and livestock waste. Therefore, biomethane production:
- Promotes the circular economy, providing a solution to the problem of waste management and the CO2 emissions it generates;
- Fosters energy independence, because the raw material is indigenous, and does not have to be imported from outside the country;
- Contributes to job creation and population fixing in rural areas;
- It is the only renewable energy that can be stored seasonally.
In addition, another important advantage is that it is one of the few current renewable sources of continuous production (24/7). If we feed the production plants with waste, they will produce biomethane, which can be stored underground and used, for example, in winter.
