Anomalies detected in the gas check

View inspection results

What are the anomalies detected in the gas check?

Anomalies are non-compliances with regulations and require correction for safety reasons. If anomalies are detected during the inspection, they are identified in the inspection report with the corresponding anomaly report.

How to correct the anomalies detected?

Hire a qualified installation company

A list of installation companies can be found on the website of the ministerial department:

Consult list

Correct the anomaly and hand in the certificate

The chosen installation company must correct the anomaly and provide you with the anomaly correction certificate once the problem has been resolved.

Download certificate

Who provides the certificate?

The authorised installer must send the certificate of correction of anomalies as soon as possible to the distribution company through the private collaborators area of our website or, if you prefer to do it yourself, you must send it to the email address documentacioninspeccion@nedgia.es.

Any questions?

How much time do I have to correct the anomaly you detected during the regular inspection?

During the inspection, our technician provided you with the information and documents where you can find these periods, which are 15 working days for major faults and 6 months for secondary or minor faults. Remember that the installer must send us the anomaly correction form through the established channels.

What happens if I don’t send the anomaly correction form?

We will not have any proof that the anomalies have been corrected and your installation will show as not complying with current legislation. The competent body in your Autonomous Region is periodically notified of the installations with anomalies and your gas supply could be cut off.

What should be done after the anomaly has been corrected?

Once the anomaly has been corrected, the authorised installer or your gas device's technical service must provide you with a copy of the anomaly correction form and send us a copy, scanned or in a full-page photo, through the private collaborators’ area on our website. Otherwise, you can send it to us by email to documentacioninspeccion@nedgia.es.

Who corrects the anomalies?

The installer or authorised company, or the technical assistance service. Remember that the installer who performs the inspection will not be able to repair the anomalies during the inspection visit.

Your safety is our priority

Learn more about the periodic inspection

Tariffs

Notices and communications

Out on the day of the inspection

How to solve the detected anomalies